Keeping Customers in the New Economy
Dates: 9/15/2010 - 9/15/2010
Location: Cincinnati USA Regional Chamber
Cincinnati, OH
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Times:8:30 AM - 10:00 AM
Email:info@cincinnatichamber.com
Phone:(513) 579-3111
Address:
441 Vine Street
Cincinnati, OH
Description:
The economy has changed and businesses are being challenged in untold ways as customers are demanding greater value. Customer service as a competitive strategy sounds good but what does it really mean today? To make a difference in profitability and sustainability in the marketplace, the customer service an organization delivers must stand out.
Customer Service Training for Managers
Dates: 10/20/2010 - 10/20/2010
Location: Cincinnati USA Regional Chamber
Cincinnati, OH
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Times:9:00 AM - 11:00 AM
Email:info@cincinnatichamber.com
Phone:(513) 579-3111
Address:
300 Carew Tower, 441 Vine Street
Cincinnati, OH
Description:
Power Up Your Customer Service is a comprehensive, best-in-class customer service training program for small to mid-market companies designed to provide targeted education customized to general role responsibilities. The 2-part Manager's Training will supply managers with a complete system to create the changes necessary to produce an automatic and excellent customer service experience AND sustain it throughout the organization. Participants will receive the training and tools necessary to provide consistently outstanding customer service, enhancing their ability to compete in the current economy.